Introduction
Question-and-answer content for reducing hesitation. Related items, locations, and category scope determine where FAQs appear in context.
Use Cases
- Answer common questions about buying, booking, visiting, delivery, policies, or preparation.
- Place relevant answers beside the services, products, or locations customers are considering.
Supported fields
Basics
- Section label
- Optional. A short label that can appear above or beside the faqs heading. It is often decorative, but it can also carry a proof point, qualifier, or small trust signal.
- Title
- Recommended. The main heading for the faqs section. It tells visitors what this part of the page is about before they scan the items underneath.
- Intro
- Optional. Supporting text for the faqs heading. It gives context before visitors reach the cards, list, gallery, or form below.
- Icon
- Optional. An icon for faqs templates that include a small visual marker. It can help establish the section theme without requiring a full image.
Questions
- Questions
- Multiple questions per FAQ section. The repeated FAQ items shown in accordion, always-open, conversation, side-by-side, or image-led FAQ layouts.
- Question
- Required for useful FAQ items. The public question text.
- Answer
- Required for useful FAQ items. The public answer text.
- Items related to this FAQ
- Optional; multiple services or resources. Connects the FAQ to specific services or resources. Service-aware FAQ templates use these links to decide what belongs on a service page.
- Locations
- Optional; multiple locations or service areas. Connects the FAQ to specific physical locations or service areas.
Images
- Images
- Multiple images per FAQ section. Images used by FAQ templates that combine media with questions.
Settings
- Service categories
- Optional; multiple category links per FAQ section. Limits this FAQ section to selected service categories when a page has service-category context.
- Product categories
- Optional; multiple category links per FAQ section. Limits this FAQ section to selected product categories when a page has product-category context.
- Enabled
- One on/off setting. Controls whether the faqs section is rendered on the published site.
- Show on homepage
- One on/off setting. Controls whether faqs appears on the homepage. Some content can still be used by detail pages, forms, checkout, bookings, or generated pages even when the homepage block is hidden.
- Display name
- Optional. The label used when the faqs section needs a short name outside its full heading.
Preview
Faqs examples
These examples use Flax templates with sample content. The selected template controls the final appearance on your site.
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