Introduction
Contact details, forms, and contact-page media. When Locations exist, public contact info comes from the primary location; edit phone, email, address, maps, and hours there.
Use Cases
- Give visitors clear ways to call, email, find, or visit your business.
- Collect inquiries with a form that asks for details relevant to the visitor’s request.
Supported fields
Basics
- Section label
- Optional. A short label that can appear above or beside the contact heading. It is often decorative, but it can also carry a proof point, qualifier, or small trust signal.
- Title
- Recommended. The main heading for the contact section. It tells visitors what this part of the page is about before they scan the items underneath.
- Intro
- Optional. Supporting text for the contact heading. It gives context before visitors reach the cards, list, gallery, or form below.
- Icon
- Optional. An icon for contact templates that include a small visual marker. It can help establish the section theme without requiring a full image.
Contact Info
- Primary contact details
- One primary location-derived set when locations exist. The public contact email, phone, and address usually come from Locations, especially the primary location.
- Fallback email
- Optional; used when no locations exist. A contact email used by Contact when the site does not have location records.
- Fallback phone
- Optional; used when no locations exist. A contact phone number used by Contact when the site does not have location records.
- Fallback address
- Optional; used when no locations exist. A contact address used by Contact when the site does not have location records.
- Additional info
- Optional. Extra contact-page text such as office hours, directions, parking notes, entrance instructions, or response-time expectations.
Forms
- Forms
- Multiple forms per site. Each form is a public inquiry form that can collect customer details, requests, files, preferences, or context-specific questions.
- Form display name
- Recommended per form. The public form title. When multiple forms are visible, it is also used as the tab or chooser label.
- Receiver email
- Recommended per enabled form. The email address that receives submissions for this form.
- Enabled
- One on/off setting per form. Controls whether the form appears publicly and can receive submissions.
- Related services or products
- Optional; multiple links per form. Connects a form to specific services or products so context-aware contact sections can show the most relevant form.
- Service categories
- Optional; multiple category links per form. Connects a form to services in selected categories.
- Product categories
- Optional; multiple category links per form. Connects a form to products in selected categories.
- Questions
- Multiple questions per form. The fields customers fill in. Presets include personal details, contact details, service/product/event pickers, location and delivery fields, appointment fields, file uploads, feedback, refund fields, and acceptance checkboxes.
- Question label
- Required per question. The public label shown above the field and used in submission emails.
- Required
- One on/off setting per question. Controls whether the customer must answer the question before submitting.
- Options
- Optional for dropdown and multi-choice questions. Comma-separated choices for select and checkbox-style questions.
- Hint
- Optional per question. Helper text that explains what the customer should enter.
- Groups
- Optional; multiple groups per form. Organizes questions into named groups.
- Submit button
- One per form. The final button text shown at the end of the form.
- Policy acceptance questions
- Optional; multiple acceptance checkboxes. Acceptance questions can link to enabled policy pages and collect consent for terms, marketing, newsletters, or legal notices.
Media
- Contact images
- Multiple images. Images for contact templates that include visual media.
Settings
- Enabled
- One on/off setting. Controls whether the contact section is rendered on the published site.
- Show on homepage
- One on/off setting. Controls whether contact appears on the homepage. Some content can still be used by detail pages, forms, checkout, bookings, or generated pages even when the homepage block is hidden.
- Display name
- Optional. The label used when the contact section needs a short name outside its full heading.
Preview
Contact examples
These examples use Flax templates with sample content. The selected template controls the final appearance on your site.
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